Privacy Policy

Last updated: 27 July 2026

This policy explains how Tidlon collects and uses personal information when you browse tidlon.com, create an account, place an order or contact us.

Information collected

We may collect your name, email address, telephone number, billing and delivery address, order history, support messages, device/browser information, IP address and cookie data. Card and bank credentials are processed by the payment gateway and are not stored by Tidlon.

How information is used

We use information to process and deliver orders, prevent fraud, provide customer support, send service messages, maintain accounts, improve the site and comply with accounting, tax and legal requirements. Marketing messages are sent only where permitted and can be opted out of.

Sharing

Necessary information may be shared with payment processors, couriers, hosting and security providers, analytics providers and professional advisers. We do not sell personal information.

Cookies

Essential cookies support the cart, checkout, security and account functions. Analytics and advertising technologies may measure site use. Browser settings can block non-essential cookies, but blocking essential cookies may prevent checkout from working.

Retention and security

Records are retained only for operational, dispute-resolution and legal requirements. We use access controls, encryption in transit and security monitoring, but no internet system is completely risk-free.

Your choices

You may request access, correction or deletion of eligible personal information and may withdraw marketing consent. Some transaction records must be retained where required by law.

Contact

Email privacy requests to tidloncare@gmail.com or write to Tidlon, 301, Above Arambh Store, Nehru Colony, Main Road, Nagpur, Maharashtra 440013, India. Phone: +91 9294817373.